PFS Connect

Whatsapp Automation Platform

PFS Connect is a powerful WhatsApp-based engagement and automation platform designed for financial service providers, banks, telecoms, and other customer-centric organisations. Built to simplify communication, service delivery, and digital onboarding, PFS Connect enables companies to offer real-time interactions, customer support, and other value-added services -all through WhatsApp, the channel your customers already use and trust.

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Why PFS Connect Stands Out :

Top Reasons to Choose Our Services

Increased Engagement

Engage directly with your customers in real-time on WhatsApp.

Higher Conversion Rates

Turn conversations into conversions with targeted messaging through PFS Connect.

24/7 Customer Support

Automated responses ensure you're always there for your customers with PFS Connect.

Tech Empowerment

Features that would make your life easier with WhatsApp Marketing

Embedded Signup

Onboard customers with ease with our integrated Embedded Signup system.

Template Management

Handle templates directly within the application without requiring a visit to Meta for creating templates.

Multiple Phone Numbers

Supports multiple phone numbers for same WhatsApp Business Account.

WhatsApp Chat

PFS Connect chat feature replicates the native WhatsApp interface, guaranteeing users a seamless and familiar messaging experience.

Bot Replies/ Chat Bot

Automate responses and engage customers 24/7 with intelligent bot replies through.

APIs to connect with other services

API’s enable seamless connection between different services, allowing data sharing and functionality integration.

Custom Fields

Personalize your messages with user base information and custom fields tailored to your audience on PFS Connect

Team Members/Agents

Onboard customers with ease with our integrated Embedded Signup system.

How It Works

PFS Connect makes it easy for companies to create automated WhatsApp journeys -no coding required. Simply design your flow using our drag-and-drop builder, connect it to your services (loans, bundles, payments, VAS, onboarding), and the bot handles the rest. Customers interact through WhatsApp while the system guides each step: asking questions, collecting documents, checking eligibility, processing requests, and sending real-time updates. It’s fast, intuitive, and built to help your business serve more customers, more efficiently-right inside WhatsApp.

Pricing or Features

Basic


M1,500.00 . /monthly


+ WhatsApp Cloud Messaging Charges
  • 1000 Contacts
  • 2 Campaigns Per Month
  • 2 Bot Replies
  • 2 Bot Flows
  • 2 Contact Custom Fields
  • 2 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access

Advanced


M2,500.00 . /monthly


+ WhatsApp Cloud Messaging Charges
  • 50000 Contacts
  • 10 Campaigns Per Month
  • 10 Bot Replies
  • 5 Bot Flows
  • 10 Contact Custom Fields
  • 10 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access

Prime


M5,000.00 . /monthly


+ WhatsApp Cloud Messaging Charges
  • 250000 Contacts
  • 50 Campaigns Per Month
  • 50 Bot Replies
  • 50 Bot Flows
  • 50 Contact Custom Fields
  • 25 Team Members/Agents
  • AI Chat Bot
  • API and Webhook Access

Frequently Asked Questions

Signing up for PFS Connect is easy and straightforward. Just visit our sign-up page, fill in your details, and follow the instructions to get started.
Yes, PFS Connect supports importing contacts through XLSX files. You can easily upload your existing customer database and start sending messages right away.
PFS Connect offers 24/7 customer support through live chat, email, and phone. Our dedicated team is here to help you with any issues or questions you might have.